Support PRONOTE

Current resources

Manual

Detection of disengagement and initiate follow-up

Question answers

What applications can I use NetSynchro with?

Information

Manual

Why can dual authentication of voters lead to additional costs?

New features 2025

Manual

New features and developments in PRONOTE 2025

Question answers

How do I configure PRONOTE as part of the �Laptops on pause� program?

News

Fall 2024 webinar

Manual

Answers to fall webinar questions

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1652-5588-answers-to-fall-webinar-questions.php

Hosting

Connecting to the hosting console

Manual

Question answers

Management of the current year's database (publication and safeguards)

Manual

Question answers

Management of bases from previous years (archives)

Manual

Question answers

Delegation of authentication to a DW Digital Workspace (ENT)

Manual

Question answers

Installation and getting started

Installation

Manual

Install the Client

...

https://docs.index-education.com/docs_en/en-pronote-support-page-456-1822-install-the-client.php

Question answers

Getting started

Manual

Question answers

Resources

Account security

Manual

Question answers

Staff

Manual

Question answers

Teachers

Manual

Question answers

Students and guardians

Manual

Question answers

Inspectors (IEN)

Manual

Timetables

Initializing, modifying and reorganizing schedules

Manual

Question answers

Room and equipment management

Manual

Question answers

Communicating the timetables

Question answers

Pedagogical tools

Homework notebooks

Question answers

Digital textbooks

Manual

Manage the digital textbook library

...

https://docs.index-education.com/docs_en/en-pronote-support-page-582-1524-manage-the-digital-textbook-library.php

Question answers

MCQ

Question answers

Pedagogical forums

Manual

Authorize the use of pedagogical forums

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1679-1507-authorize-the-use-of-pedagogical-forums.php

Student Administration

Absence and tardiness

Manual

Question answers

Discipline

Manual

Question answers

Student evaluation

Grades and competencies

Manual

Question answers

Report cards, periodic assessments, end of cycle assessments

Manual

Question answers

Follow-up of results and national exams

Manual

Question answers

Orientation

Manual

Publish the dialogue form

...

https://docs.index-education.com/docs_en/en-pronote-support-page-436-1690-publish-the-dialogue-form.php

Question answers

Scholastic disengagement

Manual

Question answers

Do teachers have access to the disengagement follow-up module?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-465-2821-do-teachers-have-access-to-the-disengagement-follow-up-module.php

Internships

Managing the companies

Manual

Question answers

Entering internships

Manual

Question answers

Trainee follow-ups

Manual

Question answers

Communication

E-mail

Manual

Question answers

Discussions

Manual

Question answers

Information

Manual

Question answers

Surveys

Manual

Conduct a survey

...

https://docs.index-education.com/docs_en/en-pronote-support-page-312-1295-conduct-a-survey.php

Question answers

Mailing lists

Manual

Create a mailing list

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1104-3912-create-a-mailing-list.php

Question answers

In which displays can mailing lists be used?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1104-3913-in-which-displays-can-mailing-lists-be-used.php

Voting (other than parent representative elections)

Manual

Organize voting

...

https://docs.index-education.com/docs_en/en-pronote-support-page-886-3396-organize-voting.php

Elections of the representatives of the students' parents

Manual

Question answers

Digital locker

Manual

Question answers

Agenda

Manual

Create an event in the agenda

...

https://docs.index-education.com/docs_en/en-pronote-support-page-313-1294-create-an-event-in-the-agenda.php

Question answers

Meetings

Manual

Question answers

Cafeteria menus

Manual

Question answers

Mail and documents

Manual

Question answers

Electronic signature

Manual

Question answers

SMS

Manual

Question answers

Instant messaging (chat)

Manual

Enter an instant message

...

https://docs.index-education.com/docs_en/en-pronote-support-page-887-3398-enter-an-instant-message.php

Question answers

How do I recover a message sent via chat?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-887-3399-how-do-i-recover-a-message-sent-via-chat.php

SPC (PPMS) alert

Manual

Question answers

National applications

To LSU

Manual

Export to LSU, step 2: Verify that data can be exported

...

https://docs.index-education.com/docs_en/en-pronote-support-page-502-1837-export-to-lsu-step-2-verify-that-data-can-be-exported.php

Question answers

To LSL

Manual

Export to LSL, step 1: Verify prerequisites

...

https://docs.index-education.com/docs_en/en-pronote-support-page-503-2427-export-to-lsl-step-1-verify-prerequisites.php

To Parcoursup

Manual

Export to Parcoursup step 1: Verify the prerequisites

...

https://docs.index-education.com/docs_en/en-pronote-support-page-504-1840-export-to-parcoursup-step-1-verify-the-prerequisites.php

Question answers

How can I export my data to Parcoursup easily and securely?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-504-6646-how-can-i-export-my-data-to-parcoursup-easily-and-securely.php

To SIECLE

Manual

Via NetSynchro

Manual

Import/export via Netsynchro

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1286-4189-import-export-via-netsynchro.php

Question answers

What applications can I use NetSynchro with?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1286-4192-what-applications-can-i-use-netsynchro-with.php

Via CPRO

Manual

Import CPRO data into PRONOTE

...

https://docs.index-education.com/docs_en/en-pronote-support-page-1482-3589-import-cpro-data-into-pronote.php

Question answers

Partners

Partners involved in catering

Manual

Question answers

We have not chosen PRONOTE in hosted mode. How can we establish a connection between PRONOTE and our catering software?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-464-1853-we-have-not-chosen-pronote-in-hosted-mode-how-can-we-establish-a-connection-between-pronote-and-our-catering-software.php

Partners for document management

Question answers

The institution is a school complex with several E-sidoc portals. What's the best approach?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-463-1849-the-institution-is-a-school-complex-with-several-e-sidoc-portals-what-s-the-best-approach.php

Financial management partners

Manual

Question answers

How do I manage AGATNET, ARD GEC and EDUKA partners with a non-hosted version PRONOTE?

...

https://docs.index-education.com/docs_en/en-pronote-support-page-462-2757-how-do-i-manage-agatnet-ard-gec-and-eduka-partners-with-a-non-hosted-version-pronote.php

Assistance

Question answers

How can I speed up the processing of my Assistance request?

Current resources

Information

New features 2025

News

Fall 2024 webinar

Manual

Internal aid - Competencies

Manual

Hosting

Connecting to the hosting console

Manual

Question answers

Management of the current year's database (publication and safeguards)

Manual

Question answers

Management of bases from previous years (archives)

Manual

Question answers

Delegation of authentication to a DW Digital Workspace (ENT)

Manual

Question answers

Installation and getting started

Installation

Manual

Question answers

Getting started

Manual

Question answers

Resources

Account security

Manual

Question answers

Staff

Manual

Question answers

Teachers

Manual

Question answers

Students and guardians

Manual

Question answers

Inspectors (IEN)

Manual

Timetables

Initializing, modifying and reorganizing schedules

Manual

Question answers

Room and equipment management

Manual

Question answers

Communicating the timetables

Question answers

Pedagogical tools

Homework notebooks

Question answers

Digital textbooks

Manual

Question answers

MCQ

Question answers

Pedagogical forums

Manual

Student Administration

Absence and tardiness

Manual

Question answers

Discipline

Manual

Question answers

Student evaluation

Grades and competencies

Manual

Question answers

Report cards, periodic assessments, end of cycle assessments

Manual

Question answers

Follow-up of results and national exams

Manual

Question answers

Orientation