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  • How do I convert a institutional account into a personal account?

If an institutional account is assigned to a single user, it may be preferable to transform it into a personal account.

  1. Go to the menu Configuration > Configure the sending of e-mail for this workstation.
  2. Select the institution's account.

  3. On the right-hand side of the window, make sure the account is assigned to a single user.

  4. Click on the button Btn_TransformerCompteEtablissementEnComptePersonnel.jpg at the top right.
  5. In the confirmation window that appears, click on Yes.
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