Support EDT

Cloud BE

Question answers

Where can I find the login information for my hosting console?

Software installation

EDT Single-user

Manual

Register the EDT Single-user license

...

https://docs.index-education.com/docs_en/en-edt-support-page-34-52-register-the-edt-single-user-license.php

Question answers

EDT Network

Manual

Question answers

Connection and security

Security measures to be defined by the Principal

Manual

Question answers

Sending usernames and passwords to users

Manual

Question answers

A teacher/staff member has lost his/her password/PIN code. What should be done?

...

https://docs.index-education.com/docs_en/en-edt-support-page-1469-4896-a-teacher-staff-member-has-lost-his-her-password-pin-code-what-should-be-done.php

User account management

Manual

Question answers

The maximum number of simultaneous connections has been reached, I can't connect to the Client...

...

https://docs.index-education.com/docs_en/en-edt-support-page-1468-4905-the-maximum-number-of-simultaneous-connections-has-been-reached-i-can-t-connect-to-the-client--.php

Initial parameters

Creating the base

Manual

Question answers

Initial imports

Manual

Question answers

Institutional operations

Manual

Customize days and times

Manual

Question answers

Creating periods

Manual

Question answers

Creating other users (EDT Network)

Manual

Question answers

Workspace

Navigation

Manual

Question answers

List management

Manual

Question answers

Grid management

Manual

Question answers

Keyboard shortcuts

Manual

Using keyboard shortcuts

...

https://docs.index-education.com/docs_en/en-edt-support-page-48-118-using-keyboard-shortcuts.php

Support

Question answers

How can I speed up the processing of my request to the Support service?

...

https://docs.index-education.com/docs_en/en-edt-support-page-1563-5238-how-can-i-speed-up-the-processing-of-my-request-to-the-support-service.php

Safeguards and archives

EDT Single-user

Manual

Question answers

EDT Network

Manual

Question answers

Resources and constraints

Subjects

Manual

Enter the subject constraints

...

https://docs.index-education.com/docs_en/en-edt-support-page-50-137-enter-the-subject-constraints.php

Question answers

Teachers

Manual

Question answers

Classes

Manual

Enter the time constraints of the classes

...

https://docs.index-education.com/docs_en/en-edt-support-page-52-139-enter-the-time-constraints-of-the-classes.php

Question answers

Groups

Manual

Question answers

Rooms and equipment

Manual

Question answers

Staff

Manual

Question answers

Creating courses

Overview

Question answers

Simple courses

Manual

Create a simple course

...

https://docs.index-education.com/docs_en/en-edt-support-page-242-26-create-a-simple-course.php

Question answers

Complex courses

Manual

Creating a complex course

...

https://docs.index-education.com/docs_en/en-edt-support-page-26-27-creating-a-complex-course.php

Question answers

Co-teaching courses

Question answers

Course with a variable population

Manual

Create a course with a possible variable population

...

https://docs.index-education.com/docs_en/en-edt-support-page-28-45-create-a-course-with-a-possible-variable-population.php

Question answers

What is the purpose of the option "group with a variable population"?

...

https://docs.index-education.com/docs_en/en-edt-support-page-28-46-what-is-the-purpose-of-the-option-group-with-a-variable-population.php

Library and Study Hall courses

Manual

Question answers

What's the point of creating Study Hall/Library courses

...

https://docs.index-education.com/docs_en/en-edt-support-page-29-49-what-s-the-point-of-creating-study-hall-library-courses.php

Class animation

Question answers

Can I automatically create class animation hours?

...

https://docs.index-education.com/docs_en/en-edt-support-page-31-210-can-i-automatically-create-class-animation-hours.php

Accompanied studies courses

Question answers

How to create Accompanied studies courses in EDT

...

https://docs.index-education.com/docs_en/en-edt-support-page-30-211-how-to-create-accompanied-studies-courses-in-edt.php

Specialization courses

Manual

Question answers

Courses in needs groups

Manual

Question answers

Course placement

Analysing feasibility

Manual

Using the constraint analyzer

...

https://docs.index-education.com/docs_en/en-edt-support-page-60-219-using-the-constraint-analyzer.php

Question answers

Manual placement

Manual

Place a course manually

...

https://docs.index-education.com/docs_en/en-edt-support-page-61-223-place-a-course-manually.php

Question answers

Automatic placement

Manual

Launch an automatic placement on a series of courses

...

https://docs.index-education.com/docs_en/en-edt-support-page-62-224-launch-an-automatic-placement-on-a-series-of-courses.php

Question answers

Resolving failures

Manual

Finding a place for courses in failure

...

https://docs.index-education.com/docs_en/en-edt-support-page-63-225-finding-a-place-for-courses-in-failure.php

Finalizing the timetable

Optimization

Manual

Question answers

Room distribution

Manual

Distribute the rooms of the groups in the courses

...

https://docs.index-education.com/docs_en/en-edt-support-page-65-244-distribute-the-rooms-of-the-groups-in-the-courses.php

Question answers

Importing students and customizing timetables

Importing students

Manual

Question answers

Student roster

Manual

Compiling the roster

...

https://docs.index-education.com/docs_en/en-edt-support-page-69-255-compiling-the-roster.php

Question answers

Assigning the students to classes/groups

Manual

Question answers

Customizing timetables

Manual

Detaching a student from a course

...

https://docs.index-education.com/docs_en/en-edt-support-page-71-253-detaching-a-student-from-a-course.php

Question answers

Distribution of the timetables

Printing the timetables

Manual

Printing the timetables

...

https://docs.index-education.com/docs_en/en-edt-support-page-73-283-printing-the-timetables.php

Question answers

Sending timetables by e-mail

Manual

Send timetables by e-mail

...

https://docs.index-education.com/docs_en/en-edt-support-page-74-285-send-timetables-by-e-mail.php

Question answers

How can I send the list of students and the status of services at the same time as the timetable?

...

https://docs.index-education.com/docs_en/en-edt-support-page-74-290-how-can-i-send-the-list-of-students-and-the-status-of-services-at-the-same-time-as-the-timetable.php

Sending timetables to the DW (ENT)

Manual

Publish timetables via the DW (ENT)

...

https://docs.index-education.com/docs_en/en-edt-support-page-76-286-publish-timetables-via-the-dw-ent.php

Question answers

My DW platform is not on the list. What should I do?

...

https://docs.index-education.com/docs_en/en-edt-support-page-76-291-my-dw-platform-is-not-on-the-list-what-should-i-do.php

Publishing timetables in HTML

Manual

Generate timetables in HTML format

...

https://docs.index-education.com/docs_en/en-edt-support-page-75-287-generate-timetables-in-html-format.php

Question answers

How do you remove a student from one course without detaching them from another?

...

https://docs.index-education.com/docs_en/en-edt-support-page-75-3012-how-do-you-remove-a-student-from-one-course-without-detaching-them-from-another.php

EDT-PRONOTE connection

Initializing the PRONOTE database

Manual

Initializing the PRONOTE base with data from EDT

...

https://docs.index-education.com/docs_en/en-edt-support-page-87-341-initializing-the-pronote-base-with-data-from-edt.php

Question answers

Connecting the Client EDT to PRONOTE

Manual

Connecting a Client EDT to PRONOTE

...

https://docs.index-education.com/docs_en/en-edt-support-page-88-343-connecting-a-client-edt-to-pronote.php

Question answers

I have EDT Single-user: how can I connect EDT to PRONOTE?

...

https://docs.index-education.com/docs_en/en-edt-support-page-88-345-i-have-edt-single-user-how-can-i-connect-edt-to-pronote.php

Updating timetables during the year

Question answers

Weekly timetable

Modification of timetables

Manual

Question answers

Entry of absences

Manual

Question answers

Replacement management

Manual

Question answers

Exports

To STSWEB

Manual

Upload services to STSWEB

...

https://docs.index-education.com/docs_en/en-edt-support-page-79-299-upload-services-to-stsweb.php

Question answers

To a DW

Manual

Export the timetables to the DW (Digital Workspace)

...

https://docs.index-education.com/docs_en/en-edt-support-page-80-297-export-the-timetables-to-the-dw-digital-workspace.php

Question answers

Why doesn't my Digital Workspave appear in the list of DW?

...

https://docs.index-education.com/docs_en/en-edt-support-page-80-298-why-doesn-t-my-digital-workspave-appear-in-the-list-of-dw.php

To a text file

Manual

Question answers

Class committees

Creation and configuration of the grid

Manual

Question answers

Drawing up the schedule

Manual

Question answers

Distribution of the convocations

Manual

Question answers

Parents/Teachers meetings

Creating and configuring a session

Manual

Create a meeting session

...

https://docs.index-education.com/docs_en/en-edt-support-page-95-368-create-a-meeting-session.php

Question answers

Collecting desiderata

Manual

Question answers

How to follow-up on participants who haven't responded

...

https://docs.index-education.com/docs_en/en-edt-support-page-96-376-how-to-follow-up-on-participants-who-haven-t-responded.php

Drafting the schedule

Manual

Generate a schedule of meetings

...

https://docs.index-education.com/docs_en/en-edt-support-page-97-371-generate-a-schedule-of-meetings.php

Question answers

Organization of meetings

Manual

Question answers

Pre-incoming year

Calculation of provisional requirements and DTMD

Manual

Question answers

Preparation for the timetable

Manual

Question answers

Why are there still students who haven't been assigned to any class?

...

https://docs.index-education.com/docs_en/en-edt-support-page-101-392-why-are-there-still-students-who-haven-t-been-assigned-to-any-class.php

Communication

E-mail

Manual

Question answers

Discussions

Manual

Question answers

Information

Manual

Question answers

Surveys

Manual

Take a survey

...

https://docs.index-education.com/docs_en/en-edt-support-page-108-399-take-a-survey.php

Question answers

Agenda

Manual

Write an event in the agenda

...

https://docs.index-education.com/docs_en/en-edt-support-page-109-400-write-an-event-in-the-agenda.php

Question answers

SPC - Safety Plan and Coordination (PPMS) alert

Manual

Trigger a SPC - Safety Plan and Coordination (PPMS) alert

...

https://docs.index-education.com/docs_en/en-edt-support-page-110-401-trigger-a-spc--safety-plan-and-coordination-ppms-alert.php

Question answers

Mail and documents

Manual

Question answers

SMS

Manual

Question answers

Digital locker

Manual

Deposit a document in the digital lockers

...

https://docs.index-education.com/docs_en/en-edt-support-page-112-403-deposit-a-document-in-the-digital-lockers.php

Question answers

Chat

Manual

Enter an instant message

...

https://docs.index-education.com/docs_en/en-edt-support-page-757-3055-enter-an-instant-message.php

Question answers

How do I find a message sent via chat?

...

https://docs.index-education.com/docs_en/en-edt-support-page-757-3056-how-do-i-find-a-message-sent-via-chat.php

Memo

Manual

Enter a memo for a course

...

https://docs.index-education.com/docs_en/en-edt-support-page-753-2979-enter-a-memo-for-a-course.php

Question answers

Is it possible to write a memo that is only visible to certain users?

...

https://docs.index-education.com/docs_en/en-edt-support-page-753-3004-is-it-possible-to-write-a-memo-that-is-only-visible-to-certain-users.php

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