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  • How do I convert an institutional account to a personal account, and vice versa?

Convert an institutional account to a personal account

For more flexible management of e-mail accounts, if an institutional account ends up being used by only one user, it can be converted into a personal account. Before doing so, make sure that your institutional account contains only the user for whom the personal account is intended. All other teachers and/or staff members must be deleted.

  1. Go to the menu Configuration > Configure the sending of e-mail for this workstation.
  2. Select the concerned institution account.
  3. Make sure that only one user is assigned to this account.
  4. Click on the button Transformer un compte établissement en compte personnel in the top-right.
  5. In the confirmation window that appears, click on the button Yes.



  6. The account Secretariat is then assigned solely to the user MARTIN Pierre.



Convert a personal account into an institutional account

It is also possible to extend access to an existing e-mail address which was assigned to a single person.

  1. Go to the menu Configuration > Configure the sending of e-mail for this workstation.
  2. Select the concerned personal account.
  3. Click on the button Transformer un compte établissement en compte personnel in the top-right.
  4. In the pop-up window, tick I confirm the transformation of the account [xx@xx.xx], then click on the button Yes.



  5. The account Secretariat can now be used by people other than MARTIN Pierre. Click on Add staff/Add teachers to select the people who can now use this account to send e-mail.

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