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  • Manage the SMS templates

 
To be able to use SMS, your institution must have subscribed to this service, and you must have the appropriate authorization in your profile. Default SMS templates are provided; you can edit them or create new ones.

Customize a default SMS template

  1. Go to the display Communication > SMS > Templates.
  2. From the list on the left, select a SMS template.
  3. On the right, edit the content.

Create a new SMS template

  1. Go to the display Communication > SMS > Templates.
  2. Click on the creation line, enter a label and validate with the key Enter from your keyboard.
  3. In the pop-up window Categories, choose the potential recipient and the sending context: the variables available depend on the category chosen. Validate.



  4. Once you've selected a template from the list on the left, enter your message in the section on the right. Use the button Insert to insert variables that will be replaced by the appropriate text when sent.



  5. Enter the content of your message.



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