Support PRONOTE
Homepage PRONOTE
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Download and Installation
General configuration
Personal and institutional data
Absences and tardiness
Disciplinary proceedings
Homework notebooks
Scholastic results
Timetables
Parent/Teacher meeting
Communication
Download and Installation
Installation
Manual
Configuring the mobile application
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Download the Client PRONOTE
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Question answers
Webspace, Client PRONOTE, mobile application: what are the differences?
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Account security
Manual
Change your password
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Strengthen your account security
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Protecting your account with a PIN code
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Question answers
I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. How can I avoid this?
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How can I enhance my account security?
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How can I avoid having to enter my PIN every time I log on?
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Why register trusted devices?
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General configuration
Homepage
Question answers
How can I hide widgets that I never use?
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How do I get to the last page I visited?
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How do I log out of my Webspace?
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Account management
Question answers
How do I change the interface language?
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How do you adapt displays for visually impaired or color-blind users?
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Personal and institutional data
Personal information
Manual
Change your contact information
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Modify your contact preferences
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Question answers
I'd like to see my timetable over several weeks. How can I do this?
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Where can I consult my timetable?
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Can I hide canceled courses on my timetable?
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How can I prohibit the use of my photo?
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Institutional information
Manual
Print a student list for a class
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Print the rosters
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Question answers
Is it possible to select the columns to be printed from the student list?
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Where can I find the telephone number of a student's legal guardians?
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Absences and tardiness
Absence management
Manual
Enter a course absence
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Enter a meal absence
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Indicate that an absence has been settled administratively
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Take a roll call in Study Hall
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Tardiness management
Manual
Enter a course tardiness for a course
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Indicate that a tardiness has been settled administratively
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Exemption management
Manual
Enter an exemption
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Disciplinary proceedings
Incidents
Manual
Enter an incident
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Question answers
I am responsible for monitoring a student following an educational commission. Where can I enter my observations?
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Punishments
Manual
Enter a punishment
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Notify the parents of a punishment
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Question answers
How do I know if I have to supervise punished students this week?
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I'd like to reserve a room for a detention. How do I go about it?
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Homework notebooks
Content and resources
Manual
Consult a student's pedagogical resources
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Question answers
Can I print a resource for a student?
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Assignments
Manual
Consult a student's workload
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Pedagogical forums
Manual
Create a pedagogical forums
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Moderating exchanges in a pedagogical forum
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Question answers
Can I exclude a student from a forum?
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The button "New" does not appear in the display of pedagogical forums...
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How do I rapidly find a forum in the list?
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Scholastic results
Gradebook
Manual
Consult and/or print a student's gradebook
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Report card
Manual
Consult and/or print a student's report card
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Question answers
Where can I consult the class' report cards?
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Competence reference frames
Manual
Create a new grid
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Modify the existing competence grids
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Question answers
I want to enter sub-items, but I can't see where to add them!
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Competence evaluation
Manual
Create an evaluation
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Enter the proficiency level for a competence
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Question answers
How can I speed up the entry of the proficiency levels?
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I want to give the same evaluation to several classes. Do I have to re-enter everything each time?
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Competence bulletin
Manual
Complete a student's educational program
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Print a student's competence bulletin
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Other transcripts and assessments
Manual
Enter a student's proficiency level in their assessment by domain
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View the evaluations per domain for all the students in a class
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Print a student's cycle assessment
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Enter a student's digital competence assessment
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Timetables
Consult the timetables
Manual
Consulting the timetables
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Display several weeks of the schedule simultaneously
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Compare the schedules of several classes for a given week
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Consult the list of non-ensured courses
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Question answers
I'd like to compare the schedules of a class, a teacher, a teaching assistant and several detached students... how do I do this?
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Can timetables and schedules be printed from the Student Administration Webspace?
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Room and equipment reservations
Manual
Find a room for a new course
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Reserve a piece of equipment and/or a room for a new course
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Parent/Teacher meeting
Desiderata and availability
Manual
Enter your availability
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Indicate the priority level of the meeting for each student
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Question answers
I'd like to have a longer meeting with some students' guardians than with others. Can I change the length of a meeting?
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Schedules for the meetings
Manual
Print the list of meetings
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Indicate that the meeting has taken place
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Question answers
I had asked to meet a student's guardian, but the meeting doesn't appear in the list. Why?
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The meetings will be held remotely. How to let the parents know.
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Communication
Digital locker
Manual
Deposit a document in the digital locker
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Consult a document in the digital locker
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Question answers
My document is too heavy. What should I do?
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I've received a document in my digital locker. How do I update it?
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How do I delete a document from the digital locker?
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Information and surveys
Manual
Distribute information
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Consult the acknowledgement of receipt for an item of information
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Conduct a survey
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Answer a survey
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Question answers
Why create survey/information templates?
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Discussions
Manual
Start a discussion
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Participate in a discussion
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Question answers
How do you sort your discussions?
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How do I report an inappropriate message?
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Mailing lists
Manual
Create a mailing list
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Question answers
In which displays can mailing lists be used?
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How do I use a mailing list created by a colleague?
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Agenda
Manual
Create an event in the agenda
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Question answers
Is it possible to add events that are invisible to other users?
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How to export the agenda in an iCal format
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Menu
Manual
Consult the cafeteria menu
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Missions
Manual
Create a request (maintenance work, secretarial tasks, IT maintenance)
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Process a request (maintenance work, secretarial tasks, IT maintenance)
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SPC (PPMS) Alerts
Manual
Trigger a SPC (PPMS) alert
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Question answers
Where can I consult the list of SPC (PPMS) alerts initiated this year?
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The institution must carry out an evacuation drill. Can I send an SPC (PPMS) alert?
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Chat
Manual
Enter an instant message
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Question answers
How can I instantly contact my Student Adminstration colleagues?
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How am I notified when I receive a message as a "Student Administration contact"?
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How can I become a Student Administration contact?
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Where are the messages received as "Student Administration contact"?
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How do I recover a message sent via chat?
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