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Connection and initial configuration
Paramétrage général
Informations personnelles
Assignments
Grades, competencies and report cards
Absences and Student Administration
Communication
Enrollment
Connection and initial configuration
Connection to the Parents Webspace
Manual
Connect to the Parents Webspace
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Mobile application
Manual
Install the mobile application
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Connecting for the first time from a smartphone via QR Code
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Connect for the first time from a telephone via the address provided by the institution
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Question answers
How do I choose to geolocate my insitution to configure my account in the mobile application?
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I tried to install the mobile application on my phone, but it doesn't work...
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Paramétrage général
Accessibility
Question answers
How do you adapt displays for visually impaired or color-blind users?
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Initiate a discussion
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How do I log out of my Webspace?
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Is the information on the Parents Webspace and the Students Webspace the same?
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Account management
Question answers
What information can I find in PRONOTE?
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What about my child's personal data in PRONOTE?
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A message tells me that "The Parents Webspace is unavailable." What's happening?
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How do I change the interface language?
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How to adapt the displays when one is a visually impaired or colorblind?
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How do I activate/deactivate dark mode in the mobile application?
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How do I activate/deactivate notifications in the mobile application?
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How do I activate automatic log-in to my account?
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How do I delete my account from the application?
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Informations personnelles
Account security
Manual
Change your contact information
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Change your password
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Modify/recover your PIN code
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Protecting your account with a PIN code
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Question answers
How do I change the interface language?
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How do I get my child's photo in "identity photo" format?
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I don't remember my password. What should I do?
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I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. How can I avoid this?
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When I try to log in, I receive an error message “Your username or password is incorrect”. What should I verify?
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How can I enhance my account security?
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How can I avoid having to enter my PIN every time I log on?
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Why register trusted devices?
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Compte enfant
Manual
Enter and/or modify my child's personal information (medical, allergies, image rights, etc.).
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Question answers
My child has forgotten his/her password. Can I reset it for him/her?
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How can I prohibit the use of my child's photo?
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How can I change my child's authorization to leave the premises?
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Exchange of documents with the institution
Manual
Deposit a document online
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Question answers
How do I download a document provided by the institution?
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Assignments
Assignments in the homework notebook
Manual
Consul the assignments
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Pedagogical resources
Manual
Consult the pedagogical resources
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Question answers
What's the point of pedagogical forums?
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Grades, competencies and report cards
Grades
Manual
View grades and averages
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View end-of-period report cards and assessments
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Question answers
Is it possible to have more details to better understand the calculation of averages?
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I'd like to view my child's results in a graph form. Is this possible?
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I'd like to print out my child's report card. How can I do this?
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Can I consult the grades from previous years?
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Competencies
Manual
View the competence evaluations
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Get an overview of my child's strengths and weaknesses
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Absences and Student Administration
Absences
Manual
Notify a future absence
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View and justify absences
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Exemptions
Manual
Request an exemption
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Question answers
I'd like to request an exemption from English classes for the whole year, but I can't find this subject on the list. Why can't I find it?
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If I request an exemption, will my child be allowed to leave the institution?
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How do I know if my request for exemption has been accepted by the Student Administration?
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Pedagogical team
Question answers
How can I view and print my child's list of teachers?
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Timetable
Manual
View my child's timetable
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Question answers
I'd like a paper copy of my child's timetable. Is this possible?
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Communication
Communication with the pedagogical team and management staff
Manual
Communicate with teachers and staff using the most appropriate means
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Contact a harassment referent
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Question answers
Can I send e-mails to teachers and staff from the Parents Webspace?
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How do you tell the sender that you've read the information?
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I receive a text message informing me that my child is absent. Should I reply?
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Election of parent representatives
Manual
Participate in parent representative elections as a voter
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Meetings
Manual
Request a meeting
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Accepting a meeting
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Question answers
How do I cancel a meeting?
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Enrollment
Enrollment requests
Manual
Access the enrollment form
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Apply for enrollment
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Support PRONOTE