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Webspace Parents
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Connection and initial configuration
Assignments
Grades, competencies and report cards
Absences and Student Administration
Communication
Enrollment
Connection and initial configuration
Connection to the Parents Webspace
Manual
Connect to the Parents Webspace
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Account security
Manual
Change your password
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Protecting your account with a PIN code
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Question answers
I've lost my password, what do I do?
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I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. How can I avoid this?
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When I try to log in, I receive an error message “Your username or password is incorrect”. What should I verify?
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My child has forgotten his/her password. Can I reset it for him/her?
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Mobile application
Manual
Install the mobile application
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Question answers
How do I choose to geolocate my insitution to configure my account in the mobile application?
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I tried to install the mobile application on my phone, but it doesn't work...
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Account management
Manual
Enter and/or modify my child's personal information (medical, allergies, image rights, etc.).
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Change your contact information
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Question answers
What information can I find in PRONOTE?
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Is the information on the Parents Webspace and the Students Webspace the same?
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What about my child's personal data in PRONOTE?
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How do I download a document provided by the institution?
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A message tells me that "The Parents Webspace is unavailable." What's happening?
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How do I change the interface language?
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How do I get my child's photo in "identity photo" format?
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How can I prohibit the use of my child's photo?
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Accessibility
Question answers
How do you adapt displays for visually impaired or color-blind users?
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Timetable
Manual
View my child's timetable
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Question answers
I'd like a paper copy of my child's timetable. Is this possible?
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Assignments
Assignments in the homework notebook
Manual
Consul the assignments
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Pedagogical resources
Manual
Consult the pedagogical resources
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Question answers
What's the point of pedagogical forums?
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Grades, competencies and report cards
Grades
Manual
View grades and averages
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View end-of-period report cards and assessments
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Question answers
Is it possible to have more details to better understand the calculation of averages?
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I'd like to view my child's results in a graph form. Is this possible?
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I'd like to print out my child's report card. How can I do this?
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Can I consult the grades from previous years?
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Competencies
Manual
View the competence evaluations
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Get an overview of my child's strengths and weaknesses
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Absences and Student Administration
Absences
Manual
Notify a future absence
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View and justify absences
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Dispenses
Manual
Request an exemption
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Question answers
I'd like to request an exemption from English classes for the whole year, but I can't find this subject on the list. Why can't I find it?
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If I request an exemption, will my child be allowed to leave the institution?
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How do I know if my request for exemption has been accepted by the Student Administration?
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Pedagogical team
Question answers
How can I view and print my child's list of teachers?
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Communication
Communication with the pedagogical team and management staff
Manual
Communicate with teachers and staff using the most appropriate means
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Contact a harassment referent
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Question answers
Can I send e-mails to teachers and staff from the Parents Webspace?
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How do you tell the sender that you've read the information?
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I receive a text message informing me that my child is absent. Should I reply?
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Meetings
Manual
Request a meeting
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Accepting a meeting
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Question answers
How do I cancel a meeting?
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Enrollment
Enrollment requests
Manual
Access the enrollment form
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Apply for enrollment
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