Support PRONOTE

Connection

Account security

Manual

Question answers

I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. What should I do to avoid this?

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https://docs.index-education.com/docs_en/en-pronote-support-page-1601-4917-i-have-to-enter-my-pin-code-every-time-i-log-on-even-though-i-m-logging-on-from-the-same-computer-what-should-i-do-to-avoid-this.php

Mobile application

Manual

Configure the mobile application

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https://docs.index-education.com/docs_en/en-pronote-support-page-922-3521-configure-the-mobile-application.php

General configuration

Homepage

Question answers

Account management

Manual

Change your contact information

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https://docs.index-education.com/docs_en/en-pronote-support-page-908-3593-change-your-contact-information.php

Question answers

Accessibility

Question answers

How do you adapt displays for visually impaired or color-blind users?

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https://docs.index-education.com/docs_en/en-pronote-support-page-911-3505-how-do-you-adapt-displays-for-visually-impaired-or-color-blind-users.php

Disciplinary proceedings

Incidents

Question answers

How do you identify reported incidents?

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https://docs.index-education.com/docs_en/en-pronote-support-page-913-3520-how-do-you-identify-reported-incidents.php

Timetable

Timetable consultation

Manual

Print the timetables

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https://docs.index-education.com/docs_en/en-pronote-support-page-1040-3861-print-the-timetables.php

Non-ensured courses

Question answers

I'd like to find out which courses are non-ensured by the teachers. How can I find out?

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https://docs.index-education.com/docs_en/en-pronote-support-page-1043-3867-i-d-like-to-find-out-which-courses-are-non-ensured-by-the-teachers-how-can-i-find-out.php

Communication

Digital locker

Manual

Deposit a document in the digital locker

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https://docs.index-education.com/docs_en/en-pronote-support-page-897-3490-deposit-a-document-in-the-digital-locker.php

Question answers

Information

Manual

Question answers

I've entered and published information, but I can't see it on my institution's page. Why can't I see it?

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https://docs.index-education.com/docs_en/en-pronote-support-page-899-3588-i-ve-entered-and-published-information-but-i-can-t-see-it-on-my-institution-s-page-why-can-t-i-see-it.php

Surveys

Manual

Conduct a survey

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https://docs.index-education.com/docs_en/en-pronote-support-page-900-3493-conduct-a-survey.php

Discussions

Manual

Question answers

How do I add a signature to accompany a message?

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https://docs.index-education.com/docs_en/en-pronote-support-page-901-3955-how-do-i-add-a-signature-to-accompany-a-message.php

Mailing lists

Manual

Create a mailing list

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https://docs.index-education.com/docs_en/en-pronote-support-page-924-3525-create-a-mailing-list.php

Pedagogical forums

Manual

Create a pedagogical forum

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https://docs.index-education.com/docs_en/en-pronote-support-page-1011-3711-create-a-pedagogical-forum.php

Agenda

Manual

Create an event in the agenda

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https://docs.index-education.com/docs_en/en-pronote-support-page-898-3491-create-an-event-in-the-agenda.php

Question answers

How to export the agenda in an iCal format

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https://docs.index-education.com/docs_en/en-pronote-support-page-898-3519-how-to-export-the-agenda-in-an-ical-format.php

Cafeteria menus

Manual

Print the cafeteria menu

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https://docs.index-education.com/docs_en/en-pronote-support-page-1041-3865-print-the-cafeteria-menu.php

SPC (PPMS) alerts

Manual

Set off an SPC (PPMS) alert

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https://docs.index-education.com/docs_en/en-pronote-support-page-906-3500-set-off-an-spc-ppms-alert.php

Question answers

Chat

Manual

Enter an instant message

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https://docs.index-education.com/docs_en/en-pronote-support-page-905-3498-enter-an-instant-message.php

Question answers

How do I recover a message sent via chat?

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https://docs.index-education.com/docs_en/en-pronote-support-page-905-3499-how-do-i-recover-a-message-sent-via-chat.php

Missions

Maintenance work

Manual

Submit a maintenance request

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https://docs.index-education.com/docs_en/en-pronote-support-page-902-3495-submit-a-maintenance-request.php

Secretarial tasks

Manual

Submit a request for a secretarial task

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https://docs.index-education.com/docs_en/en-pronote-support-page-903-3497-submit-a-request-for-a-secretarial-task.php

IT maintenance

Manual

Submit a request for IT maintenance

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https://docs.index-education.com/docs_en/en-pronote-support-page-904-3496-submit-a-request-for-it-maintenance.php

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