I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. What should I do to avoid this?

If you choose private browsing or if the browser systematically deletes all cookies at the end of the session (on some browsers, this option is activated by default), the device cannot be recognized each time you connect.

One solution may be to manage HYPERPLANNING cookies as an exception. Exception handling is usually found in the rubric Security or Privacy policy in the browser options or settings.

The website address to authorize is that of the Webspace, stopping at index-education.net. [be careful not to enter your DW (ENT) URL if you access HYPERPLANNING from a DW (ENT)]. For all institutions whose data is hosted by Index Education, this is https://RNE.index-education.net (replacing RNE with the institution's RNE).