Support PRONOTE-
Prevent messages from being received
You can activate the right to disconnect. You can set up your mailbox so that you do not receive discussion messages during the time slots of your choice. This applies to the use of discussions or the launch of a chat.
In this case, you will not be able to immediately read a message that has been sent to you during the defined days and times.
When this right is no longer active, the message received will appear among the discussions In progress.
Configure the right to disconnect
- Go to the tab My data > Account.
- Click on Right to disconnect in the left-hand menu.
- In the rubric Right to disconnect, select all the messages or only the messages from guardians and students.
- Choose the deactivation days. Tick during the non-working days and/or the working days.
- For working days, tick the concerned days and, if necessary, define a time range.
- Finally, if required, activate the automatic reply function and customize the content of the message to be sent.
- If, for example, a teacher sends you a discussion while you're offline, this is the message he'll receive in return.
Force message reception
While this disconnection right is activated, you can still force reception of the message(s). Proceed as follows:
- Go to the tab Communication > Discussions.
- The following window appears. Click on Recover unreceived messages.
If the window is not immediately visible, click on the button
to display it. - If messages are recovered, they are displayed in the folder In progress.
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