Support PRONOTE

Connection

First connection

Manual

Connect to the Senior Management Webspace

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https://docs.index-education.com/docs_en/en-pronote-support-page-951-3553-connect-to-the-senior-management-webspace.php

Account safety

Manual

Question answers

I have to enter my PIN code every time I log on, even though I'm logging on from the same computer. How to avoid this?

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https://docs.index-education.com/docs_en/en-pronote-support-page-1603-5257-i-have-to-enter-my-pin-code-every-time-i-log-on-even-though-i-m-logging-on-from-the-same-computer-how-to-avoid-this.php
When I try to log in, I receive an error message �Your username or password is incorrect�. What should I check?

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https://docs.index-education.com/docs_en/en-pronote-support-page-1603-5309-when-i-try-to-log-in-i-receive-an-error-message-your-username-or-password-is-incorrect-what-should-i-check.php

Mobile application

Manual

Configure the mobile application

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https://docs.index-education.com/docs_en/en-pronote-support-page-957-3557-configure-the-mobile-application.php

General configuration

Homepage

Question answers

How do I log out of my Webspace?

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https://docs.index-education.com/docs_en/en-pronote-support-page-956-3554-how-do-i-log-out-of-my-webspace.php

Account management

Manual

Change your contact information

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https://docs.index-education.com/docs_en/en-pronote-support-page-953-3595-change-your-contact-information.php

Question answers

Accessibility

Question answers

How do you adapt displays for visually impaired or color-blind users?

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https://docs.index-education.com/docs_en/en-pronote-support-page-954-3549-how-do-you-adapt-displays-for-visually-impaired-or-color-blind-users.php

Grades

Gradebooks

Manual

How to print the gradebooks

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https://docs.index-education.com/docs_en/en-pronote-support-page-976-3603-how-to-print-the-gradebooks.php

Communication

Discussions

Manual

Chat

Manual

Enter an instant message

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https://docs.index-education.com/docs_en/en-pronote-support-page-955-3550-enter-an-instant-message.php

Question answers

How do I recover a message sent via chat?

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https://docs.index-education.com/docs_en/en-pronote-support-page-955-3552-how-do-i-recover-a-message-sent-via-chat.php

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