Support Support PRONOTE

  • Sending information

Sending information via PRONOTE's internal messaging service enables you to reach a wide audience without engaging in an exchange (no response possible). An acknowledgement of receipt indicates whether the recipient has read the information.
  1. Go to the tab Communication > Information and surveys.
  2. Click on the button New, then select Send information.
  3. In the pop-up window, select the recipients:
    • if the information is linked to classes or groups, click on the button to indicate the concerned classes or groups. Then tick the type of recipient: Guardians, Student, Teachers, Staff or Counselors.
    • if the information is not linked to a class or group, go to the tab Recipients on an individual basis click on the buttons and directly tick the recipients.
    • if the information concerns people gathered in a previously created mailing list, click on the button Use the mailing lists located on the left.
  4. If the information is addressed to guardians, choose between:
    • A dispatch per student: to obtain a single acknowledgement of receipt. Both parents can access the information, but only one acknowledges receipt.
    • A dispatch per guardian: to have several acknowledgements if there are several parents. Each parent, independently of the other, acknowledges receipt of the information.
  5. You can also use an existing information template by clicking on the button Recover a template.
  6. Give the information a title, then enter and format the text. You can also add an attachment by clicking on the button .
  7. Select a category from the drop-down menu.
  8. If you tick the option with acknowledgment of receipt, the recipients will be asked to indicate that they have received the information.
  9. Validate the information:
    • to distribute it immediately, tick Publish, then define the period during which the information should remain visible. Then click on the button Publish.
    • to come back to it later, un-tick Publish. Then click on the button Create the draft. The information can be modified from the menu Drafts on the left.
You can send information from any display by clicking on the button Communication in the top right-hand corner.
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https://docs.index-education.com/docs_en/en-pronote-support-page-899-3492-sending-information.php

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