Support Support PRONOTE

  • Detection of disengagement and initiate follow-up

Detect a disengagement 

  1. Go to the display Results > Scholastic disengagement > Detection of disengagement.
  2. Select a period from the list (month or semester) and the concerned class(es).
  3. PRONOTE displays for each indicator:
    • Below the 1st threshold: the number of students affected by at least one drop in average, an absence, an incident, etc.,
    • Threshold for level 1 alert: the number of students who have exceeded the threshold of level 1 Alert,
    • Threshold for level 2 alert: the number of students who have exceeded the threshold of level 2 Alert,



  4. To display the list of students, select the cells, one by one (with the key Ctrl pressed) or by row/column by clicking on the title.
  5. To find the students who have exceeded the most thresholds (all indicators combined), sort the list by clicking at the top of the column Synthesis of disengagement.



Trigger a follow-up

Triggering a follow-up enables you to see all the indicators month by month on the same interface, and to share with the pedagogical team/parents all the actions implemented to combat disengagement.
  1. Go to the display Results > Scholastic disengagement > Detection of disengagement.
  2. Display the list of students exceeding the thresholds.
  3. Double-click in the column to trigger the follow-up.



  4. Go to the display Results > Scholastic disengagement > Disengagement follow-up: the follow-up has been created automatically.

    You can also create follow-ups directly from the display Results > Scholastic disengagement > Disengagement follow-up.
  5. Select the follow-up from the list on the left: indicators and Student Administration memos are displayed on the right.



  6. You can:
    • by clicking on the button on the follow-up line: start a discussion, add an attachment, mention other communication, etc.



    • enter follow-up comments in the right-hand pane.
  7. To close a follow-up, right-click and choose Discontinue the follow-up.

Was this content useful to you ?
https://docs.index-education.com/docs_en/en-pronote-support-page-465-1856-detection-of-disengagement-and-initiate-follow-up.php

Can't find an answer to your question ?

Contact our support

INDEX ÉDUCATION | © 2025 - C