Support PRONOTE-
Managing maintenance requests
Managing maintenance requests
- Go to the display Resources > Missions >
Maintenance work. - Filter requests by status and/or nature by clicking on the buttons
and group them according to the criteria of your choice.
- From the list of tasks, you can eventually complete the requests by entering:
- a comment,
- the nature of the task,
- the status of the request (accepted, refused, completed),
- the person who has to complete the task,
- an attached document.
Submit a maintenance request
- Go to the display Resources > Missions > Maintenance work.
- Click on the creation line: a window New maintenance request appears.
- In the window, enter the nature of your request, a description of the task, the location (if applicable), the urgency level, and/or the deadline, then click the button Validate.
- To address the request to a specific person, indicate their name in the column Assign to.
View a maintenance request
Allocated maintenance assignments are displayed on the homepage.
- Go to the display Resources > Missions > Maintenance work.
- Filter the list by ticking Only my requests.
- Once the task is complete, enter the date it was completed on.
- If necessary, enter a comment.
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