Step 1: Verify that the sending of e-mail is delegated to the Server PRONOTE

Go to the menu Server > E-mail dispatching parameters.
Verify that the box Delegate the sending of all e-mail to the PRONOTE server is ticked.
Enter the sender's name (usually the name of your institution).
Verify that the option By using the service supplied by Index Education in the hosting framework is selected.
Click on the button Test the sending of e-mail, then enter the e-mail address to which you want to send the test.
If the test is successful, a confirmation window appears on your screen, and you receive the test e-mail at the address you indicated in the previous step.

Go to the menu Configuration > Configure the sending of e-mail for this workstation.
Click on the button of Personal accounts.
In the pop-up window, follow the account initialization steps - in step Account description, enter:
- your surname/first name in Name of the account
- your academic personal e-mail address in E-mail address.
Verify that the option Use the server's parameters is ticked.
Click on the button Test the sending of e-mail: if the test is conclusive, a confirmation window appears on your screen; you receive the test e-mail at the address indicated in the previous step.

Step 3: Create institution's e-mail accounts (optional)

Go to the menu Configuration > Configure the sending of e-mail for this workstation.
Click on the button of Institution's accounts.
In the pop-up window, follow the account initialization steps - in step Account description, enter:
- the name of one of your services in Name of the account (for example: secretariat, segpa, management, etc.),
- the e-mail address of the service designated in E-mail address.
Verify that the option Use the server's parameters is ticked.
Click on the button Test the sending of e-mail: if the test is conclusive, a confirmation window appears on your screen; you receive the test e-mail at the address indicated in the previous step.
Select the created account in the top left-hand corner, then right-click on Add the staff/Add the teachers.
In the pop-up window, tick the persons authorized to use this account, then confirm.

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