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Protecting your account with a PIN code
Protecting your account with a PIN code is to define a code of at least 4 digits that you'll need to enter when you connect to PRONOTE from a new device. By protecting your account with a PIN code and respecting other basic security measures (strong password, no password entry or PIN code in retro-projection mode, etc.) you considerably reduce the risk of your account being hacked. Anyone in possession of your password will not be able to log on from an unrecognized computer.
Set a PIN code upon connection
If the Principal makes the use of a PIN code compulsory, you will be asked to define it when you connect to PRONOTE.
- First enter your PIN code of at least 4 digits, without choosing a combination that could be easily guessed (current year, date of birth, famous date, etc.).
- Validate.
- Enter your PIN code a second time.
- If you're logging in from a secure workstation from which you'll be logging in regularly, add it to your list of recognized devices: you won't be asked for the PIN code when you log in from this workstation.
- Click on Next.
Set your PIN code once connected
If your Principal does not require you to use a PIN code, you can define one yourself in your account settings.
- Go to My preferences > SECURITY > Protecting my account.
- In the rubric Strengthen the security of my account tick Set a PIN code.
- First enter your PIN code of at least 4 digits, without choosing a combination that could be easily guessed (current year, date of birth, famous date, etc.).
- Validate.
- Enter your PIN code a second time.
- Validate.
Depending on the configuration made by the Principal, an option Notification only can also be offered to you. Please note that this is an alternative measure that is only effective in the event of an immediate reaction. If you receive a notification (via PRONOTE and e-mail) when you have not logged in from a new device, you must take immediate action (including changing and strengthening your password and PIN code).
Register a new device
When you connect to a new device, if it's a secure workstation from which you'll be logging in regularly, add it to the list of recognized devices once authentication has been successfully completed: you'll no longer be asked for the PIN code when you log in from this workstation.
View the list of registered devises
To view the registered devices and delete a device, go to My preferences > SECURITY > Protecting my account.
Reset your PIN code
If your Principal has activated the corresponding option, and if your e-mail address is stored in PRONOTE, you can ask for your PIN code to be reset if you forget it. This request is made from the authentication interface.
Reacting to suspicious connections
If you receive an e-mail notification when you haven't logged in from a new device, change your password and PIN code immediately from My preferences > SECURITY > Protecting my account or ask your Principal to reset them.
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