Support Support PRONOTE
  • How can I allow students/parents to reset their password?

To authorize students or parents to reset their password from the Webspace login window, go to the display Parameters > GENERAL OPTIONS > Protecting accounts. In the list Type of user, select Students and/or Guardians, then tick the option Authorize the recovery of the forgotten passwords by e-mail.


 
The link Recover your username and password appears in the connection window of the concerned Webspace.



The option Authorize the recovery of the forgotten passwords by e-mail is also available to internship counselors. All users must also have provided a valid e-mail address.
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