Support Support PRONOTE Campus

  • Is it possible to reject a signature?

If the Principal considers that a signature is incomplete despite the platform taking it into account, it is not possible to ask a single signatory to redo their signature.

The Principal must cancel the entire process. To do so:

  1. Go to Communication > Mail and documents > History of the dispatches.
  2. Select the document, then click on the button Cancel the processes.
  3. In the column Document status, the message "Signatures canceled" will then appear.




For this document, the signature circuit must be restarted from the beginning. This means, that those who signed correctly when it was initially sent will have to sign again.
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