Support PRONOTE Campus-
Offer dual authentication
Dual authentication is an effective security measure that requires teachers and staff to enter a PIN code (minimum 4 digits) when logging on from a new device (and only in this case). By default, double authentication is offered to users when they log on for the first time, but it is not compulsory. You can choose precisely which measures are proposed to staff and teachers at this stage.
- Go to the menu Parameters > General Parameters > Security.
- Select a type of user.
- In the frame Connection from a new device, you can choose to impose a solution or let the user decide whether to set additional security measures.
- You can define what you want to enforce or what you want to offer users:
- for optimal security, select Impose a solution, then Enter a PIN code.
The option Authorize PIN code reset request allows users who have forgotten their PIN code to set a new one. Please note that only users who have a valid e-mail address entered in PRONOTE Campus will be able to use this PIN code reset feature. - to ensure minimum security and leave users with an alternative, you can select Give a choice for a solution, then tick Enter a PIN code or Notification of connections (which at least allows you to be notified if a login from a new device is detected).
- for optimal security, select Impose a solution, then Enter a PIN code.
Dual authentication is an effective measure that is normally not very restrictive. If you notice that dual authentication is systematically requested from users (and not only from a new device), you must configure the browsers on the concerned devices.
Was this content useful to you ?
Can't find an answer to your question ?
Contact our support