Support Support EDT
  • Configure when to disconnect

You can activate the right to disconnect. You can configure your mailbox so that you do not receive chat messages during the time slots of your choice. This applies to the discussions or the launch of a chat.
In this case, you will not be able to immediately read a message that has been sent to you during the defined days and times.
When this right is no longer active, the message received will appear among the discussions In progress.

Configure the right to disconnect

  1. Go to the menu My preferences > Communication > Messaging service.
  2. In the frame Right to disconnect, select all the messages or only the messages from guardians and students.
  3. Choose the deactivation days. Tick during the non-working days and/or the working days.
  4. For working days, tick the relevant days and define a time slot if required.
  5. If required, activate the automatic reply function and customize the content of the message to be sent.
  6. For example, if a teacher sends you a chat while you're offline, this is the message he/she will receive in return.

Force message reception

While this disconnection right is activated, you can still force reception of the message(s). Proceed as follows:

  1. Go to the display Communication > Discussions > Discussions.
  2. Click on Recover unreceived messages.
  3. If messages are recovered, they are displayed in the folder In progress.
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