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  • How to create SMS templates

  1. Go to the display Communication > SMS > Templates.
  2. Click on the creation line, enter a label and validate with the key Enter of yout keyboard.
  3. In the pop-up window Categories, choose the potential recipient and the sending context: the variables available depend on the category chosen. Validate.
  4. Enter the message on the right and use the button Insert to insert variables that will be replaced by the appropriate text when sent.
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