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Application Mobile
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Connection
General configuration
Communication
Connection
First connection
Manual
Connecting for the first time from a smartphone via QR Code
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Connect for the first time from a telephone via the address provided by the institution
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Account security
Manual
Change your password
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Modify/recover your PIN code
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Question answers
How can I enhance my account security?
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How can I avoid having to enter my PIN every time I log on?
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Why register trusted devices?
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General configuration
Account management
Question answers
How do I change the interface language?
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How do I activate/deactivate notifications in the mobile application?
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How do I activate automatic log-in to my account?
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How do I delete my account from the application?
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Personal information management
Manual
Modify your contact details
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Managing your child's account
Question answers
My child has forgotten his/her password. Can I change it from my own account?
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How can I change my child's authorization to leave the premises?
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How can I prohibit the use of my child's photo?
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Accessibility
Question answers
How do I activate/deactivate dark mode in the mobile application?
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How to adapt the displays when one is a visually impaired or colorblind?
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Communication
Contact details and preferences
Manual
Enter your contact details and preferences
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Documents
Manual
Deposit a document online
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Contact the institution by e-mail
Manual
Contacter un référent harcèlement
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