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Application Mobile
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Connection
General configuration
Communication
Connection
First connection
Manual
Connecting for the first time from a smartphone via QR Code
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Connect for the first time from a telephone via the address provided by the institution
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Account security
Manual
Modify your username
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Change your password
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Modify your PIN code
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Question answers
I no longer remember my password. What should I do?
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I can't remember my PIN code. What should I do?
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How can I enhance my account security?
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How can I avoid having to enter my PIN every time I log on?
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Why register trusted devices?
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General configuration
Account management
Question answers
How to change the interface language?
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How do I activate/deactivate notifications in the mobile application?
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How do I activate automatic log-in to my account?
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How do I delete my account from the application?
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Personal information management
Manual
Modify your contact details
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Question answers
How can I prohibit the use of my photo?
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Accessibility
Question answers
How do I activate/deactivate dark mode in the mobile application?
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Communication
Mailing lists
Manual
Create a mailing list
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Casier numérique
Manual
Deposit a document in the digital lockers
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Question answers
How to consult a document from the digital locker?
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How to authorize/prohibit the modification of a document deposited in a digital locker?
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