Support Support PRONOTE
  • Collect the documents from legal guardians

The digital locker allows staff and teachers to request documents from families. Students and/or their guardians can deposit their files from their account: proof of insurance, permission slips, etc.

Step 1: Create a new document request

  1. Go to the display Communication > Digital locker > Documents in the digital locker.
  2. Click on the folder Documents to be collected.



  3. Click on Collect a document then select an option:
    • To be deposited by the guardians,
    • To be deposited by the guardians, representing the student,
    • To be deposited by the students.
  4. Enter the title of the document you want to recover, then validate with the key Enter on your keyboard: a window will appear.
  5. Select:
    • the guardians whose data you want to recover (option selected in the previous step To be deposited by the guardians),
    • the students whose data you want to recover (option selected in the previous step To be deposited by the guardians, representing the student, or To be deposited by the students).
  6. Click on Validate: the list of people from whom you want to collect documents will appear on the right side of the screen.



  7. Double-click on the column To Be Collected on the Webspace, then select the deposit option: when you click on Validate, the document is instantly published in the Webspaces (unless you have selected the option No depositing possible by parents/students).



    By selecting No deposit possible by parents, you save a "draft" request: your configuration settings are saved, but the request is not published on the Parents Webspace for the time being. To activate it at a later date, double-click in the column To be collected on the Parents Webspace and modify the deposit modality. Until the request is published, you cannot send a notification.


Step 2: Send a notification to the guardians

When the period for receiving documents is open, you can inform the guardians by sending a notification on the Parents Webspace and the mobile application.
  1. Click on the button  of the column Notify...



  2. In the pop-up window, you can modify the title and content of the notification.



  3. Double-click in the column Notify: a window appears.
  4. In this window, tick the box Notify the parents/students of the request for the deposit on (...); if necessary, change the send date (which corresponds to the current date by default), then click on Save.



    If you have set a deposit deadline, you can also set up a reminder notification a few days before the deadline.


Step 3: Consult documents sent by the guardians

  1. Go to the display Communication > Digital locker > Documents in the digital locker.
  2. Click on the folder Documents to be collected.
  3. Select the document request from the list on the left: the list of transmitted documents appears on the right of the screen.
  4. To view a deposited document, click on its title in the column Deposited document: the document opens in the corresponding application (for example, in Word for a .docx file).




    You can also download all the documents at once: click on the button Download all the documents, at the top left of the list, then save the .zip file on your computer.



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