How do I add a recipient with a copy?

If you don't see a box in front of a person's name, it's because that person doesn't have an e-mail address in the base, or hasn't given permission to be contacted by e-mail.

If some of the users to be added do not appear in the list, you can add their address manually by ticking the box Others: in the pop-up window, then manually enter their address in the appropriate fields.