Support HYPERPLANNING-
How can I allow users to reset their password?
To authorize users to reset their password from the connection window of their Webspace, go to the menu Parameters > General parameters > Security. Select a user type, then, in the frame Password, tick the option Authorize the recovery of the forgotten passwords by e-mail.
The link Recover your username and password is then displayed in the connection window of the concerned Webspace.
To recover their password, each user must first enter a valid e-mail address.
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