Support Support HYPERPLANNING
  • Can users be forced to disconnect?

Yes, if you are connected using the profile Administration.

Configure the disconnection of the users of Client 

Automatic disconnection of staff

  1. From the Client , go to the menu File > User administration.
  2. In the pop-up window, click on the tab Utilization profiles.
  3. On the left, select a user group.
  4. In the frame Automatic disconnection in the bottom right-hand corner of the window, tick Disconnect users from this profile in case of inactivity superior to %d min., then enter the wanted value.



Manual disconnection of a user

From the Client

  1. From the Client , go to the menu Server > Display the list of connected users.
  2. Select the user you want to disconnect, right-click and choose Disconnect the user [user's name].



  3. In the confirmation window, click on Yes.

From the hosting console

  1. From the hosting console , go to the panel My schedules .
  2. Select the schedule from the drop-down menu, then click on the tab HYPERPLANNING server.
  3. Click on the tab Monitoring of connections.
  4. In the List of connected users, select the user and choose Disconnect.



  5. In the confirmation window, click on Yes.

Configure the automatic disconnection of Webspace users

In hosted mode

  1. From the hosting console , go to the panel My schedules .
  2. Select the schedule from the drop-down menu, then click on the tab HYPERPLANNING.net.
  3. Click on the tab Security parameters.
  4. In the frame Disconnection of users, select from the drop-down menu the duration of inactivity (default: 30 minutes) after which users will be disconnected.

    To change the parameter, the base must be Not published.
    You must momentarily stop the publication of the base via the button Shut down the publication. Then don't forget to reactivate it by clicking on the button Publish the base.



In non-hosted mode

  1. From HYPERPLANNING.net , on the pane corresponding to the schedule, go to the panel Security parameters.
  2. In the frame Disconnection of users, select from the drop-down menu the duration of inactivity after which users will be disconnected.

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