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Connection
General configuration
Connection
First connection
Manual
Logging on for the first time from a smartphone via QR Code
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Connect for the first time from a telephone via the address provided by the institution
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Account security
Manual
Protecting your account
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Modify your password
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Modify/recover your PIN code
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Question answers
How can I strengthen the security of my account?
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How can I avoid having to enter my PIN code every time I log in and still keep my account secure?
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Why register trusted devices?
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Where can I manage the list of my registered devices?
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Account management
Question answers
How do I activate/deactivate notifications in the mobile application?
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How do I activate the automatic connection to my account?
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How can I delete my account from the application?
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General configuration
Personal information management
Manual
Modify your contact details
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Modify your photo
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Question answers
How to prohibit the use of your photo?
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Accessibilité
Question answers
How do I change the interface language?
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How do I activate/deactivate dark mode in the mobile application?
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Documents to download/deposit online
Manual
Download and deposit documents
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